At Tools Kleina Shop (“we,” “us,” or “our”), we understand that professional tradespeople and serious DIY enthusiasts value both quality tools and the security of their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website toolskleinashop.com.

1. Information We Collect

We collect information that helps us provide our professional-grade tool shopping experience:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our PCI-DSS compliant gateway), PayPal email (if applicable). We never store full credit card numbers on our servers.
  • Professional Details: Company name, tax identification number (for business customers), purchase history.
  • Technical Data: IP address, browser type, device information, pages visited, referring website.

2. How We Use Your Information

We use your information with the same precision and care we expect from professional tools:

  • Process and fulfill your tool and equipment orders
  • Provide secure payment processing with 256-bit SSL encryption
  • Respond to customer service inquiries from tradespeople
  • Improve our product offerings for professional users
  • Prevent fraud and enhance website security
  • Send order confirmations and shipping notifications
  • Comply with legal obligations relevant to international tool sales

3. Data Sharing and Disclosure

We treat your data with the same discretion professionals expect:

  • Service Providers: We share data with payment processors, shipping carriers, and IT service providers strictly necessary for order fulfillment.
  • Legal Compliance: When required by law or to protect our rights, we may disclose information to authorities.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
  • Never Sold: We do not sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement security measures worthy of professional-grade equipment:

  • Military-grade 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliance for payment processing
  • Regular security audits of our systems
  • Limited access to personal data within our organization
  • Data retention only as long as necessary for business or legal purposes

6. Your Rights

You have rights regarding your personal data, including:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data (subject to legal requirements)
  • Objection to certain processing activities
  • Withdrawal of consent (where applicable)

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for secure checkout and account functions
  • Performance Cookies: Help us improve our website for professional users
  • Analytics Cookies: Understand how tradespeople use our site to optimize product offerings

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated to professional customers via email or website notice.

9. Contact Us

For privacy-related questions from our professional customers:

Tools Kleina Shop
1670 Robinson Lane
Marietta, GA 45750
United States
Email: [email protected]